About mbenenso

mbenenso · 04-23-2014

After upgrading SX20 to TC7.1.0.48db3d2 got diagnostic error:CRITICAL: Valid Release KeyMissing release key for undefined. The system will not be able to make any calls. Please add a valid release key. But in Maintains -> Software Upgrade I could onl...

mbenenso · 04-23-2014

In this case, there are a few release keys in the SX20:xcommand SystemUnit ReleaseKey List*r SystemUnit ReleaseKey 1 Version: "TCNC6"*r SystemUnit ReleaseKey 2 Version: "R0"*r SystemUnit ReleaseKey 3 Version: "M3"*r SystemUnit ReleaseKey 4 Version: "...

mbenenso · 04-11-2014

HiMS use ICMP ping to check, if client ip is available, if MS does not receives responses to ping, it will stop sending playback RTPI do not see ICMP pings in the tcpdump, seems ping from MS box to the client box does not come through.could you, plea...

mbenenso · 04-08-2014

Hi, MarkYou use to work onMediaSense Application that can send the recordings via emailRight?Thanks

mbenenso · 04-08-2014

MediaSense could record calls if:- one of the phones is Cisco phone, configured with Media Forking- call comes through CUBEIf one of these conditions is met, call could be recorded, even if initiated from CTI port.But CTI port itself can NOT do recor...

mbenenso · 02-05-2014

You can not enforce CUBE to do mid-call codec change. Usually, it happens in the scenario, like this: - Phone A supports G.711 & G.722, Phone B supports only G.711, so the call between A & B use G.711, and it is recorded as session 1. - Phone B trans...

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How to add release key to SX20 TC7.1.0

In this case, there are a few

Re: RTSP Stream terminnating Prematurely

Re: Application that can send recording via Email

Re: MediaSense for CTI ports

Re: MediaSense - Behavior during transfers/conferences