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After upgrading SX20 to TC7.1.0.48db3d2 got diagnostic error:CRITICAL: Valid Release KeyMissing release key for undefined. The system will not be able to make any calls. Please add a valid release key. But in Maintains -> Software Upgrade I could onl...
In this case, there are a few release keys in the SX20:xcommand SystemUnit ReleaseKey List*r SystemUnit ReleaseKey 1 Version: "TCNC6"*r SystemUnit ReleaseKey 2 Version: "R0"*r SystemUnit ReleaseKey 3 Version: "M3"*r SystemUnit ReleaseKey 4 Version: "...
HiMS use ICMP ping to check, if client ip is available, if MS does not receives responses to ping, it will stop sending playback RTPI do not see ICMP pings in the tcpdump, seems ping from MS box to the client box does not come through.could you, plea...
MediaSense could record calls if:- one of the phones is Cisco phone, configured with Media Forking- call comes through CUBEIf one of these conditions is met, call could be recorded, even if initiated from CTI port.But CTI port itself can NOT do recor...
You can not enforce CUBE to do mid-call codec change. Usually, it happens in the scenario, like this: - Phone A supports G.711 & G.722, Phone B supports only G.711, so the call between A & B use G.711, and it is recorded as session 1. - Phone B trans...
