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- About phillip.isley
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Member since
07-14-2016
16
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Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
12-13-2016
07:29 AM
12-13-2016
07:29 AM
A similar question, is it possible to programmatically re-assign an already recorded meeting? I looked through the various API calls and did not find anything that could handle it. This step in particular:
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Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
11-01-2016
01:04 PM
11-01-2016
01:04 PM
No problem. You will find that a good bit of the documentation is in need of updating. I find myself juggling between these two websites to get the full details necessary: https://developer.cisco.com/media/webex-xml-api/Preface.html https://developer.cisco.com/media/webex-xml-api/schemas/ I have been successful with ep, history and site thus far, but it has required a lot of trial and error along the way.
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Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
11-01-2016
12:36 PM
11-01-2016
12:36 PM
The problem appears to be the name associated with the choice block:
<xsd:choice name="IdTypeForUserCardQuery">
<xsd:element name="webExId" type="xsd:string"/>
<xsd:element name="email" type="xsd:string"/>
<xsd:element name="personalUrl" type="xsd:string"/>
</xsd:choice>
Every other choice block does not have a name associated with it. After I removed the name="IdTypeForUserCardQuery" portion of text, I was able to get the class to compile successfully using user.xsd, common.xsd and service.xsd in the command line arguments.
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Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
10-18-2016
07:21 AM
10-18-2016
07:21 AM
Hey Ryan, Were there ever any changes made to address the issue of invalid XML characters used in Meeting/Recording names? I am running into this problem again and looking for a final solution. I haven't found a way to handle it from my side as the WebEx API doesn't return any data if an invalid character is present. I believe this is something that will have to be addressed from the WebEx side. The most likely solution is to escape all invalid XML characters before sending the response. If I am missing something that I can do from my side, please let me know. I have had to revert back to processing the API requests in batches of 1 instead of 500 to ensure I don't exclude large chunks of data. As you can imagine, this greatly increases the time it takes for the full job to run. Please let me know if there is anything I can do to help be it testing, providing code, etc. Thanks, Phillip
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Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
10-11-2016
12:15 PM
10-11-2016
12:15 PM
Changing the maximumNum didn't change anything for me. I dealt with invalid data in some of my recordings data so I definitely understand what you are suggesting. I was just now able to get it to pull the month of September records without getting an error. I didn't change anything with my code from when it was failing prior. Half the time it seems to timeout and the other half it throws a SQL Exception error. I'm attempting to build a monthly usage report, but I'm not currently feeling good about the reliability of the API call. Is there anything specific about the meeting usage tables that would cause delays creating the timeouts? I don't know what to think of the SQL Exceptions either.
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Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
10-10-2016
07:31 AM
10-10-2016
07:31 AM
I am trying to pull history data for our meetings, but find it frequently returns with a SQL Exception or times out before completing. I know I am using the correct Partner ID and Site ID as I use it for other calls that work correctly. What would be causing errors such as these?
<?xml version="1.0" encoding="utf-8"?>
<serv:message
xmlns:history=" http://www.webex.com/schemas/2002/06/service/history "
xmlns:site=" http://www.webex.com/schemas/2002/06/service/site "
xmlns:com=" http://www.webex.com/schemas/2002/06/common "
xmlns:att=" http://www.webex.com/schemas/2002/06/service/attendee "
xmlns:meet=" http://www.webex.com/schemas/2002/06/service/meeting "
xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance "
xmlns:use=" http://www.webex.com/schemas/2002/06/service/user "
xmlns:event=" http://www.webex.com/schemas/2002/06/service/event "
xmlns:xsd=" http://www.w3.org/2001/XMLSchema "
xmlns:ep=" http://www.webex.com/schemas/2002/06/service/ep "
xmlns:serv=" http://www.webex.com/schemas/2002/06/service ">
<serv:header>
<serv:securityContext>
<com:webExID>MYWEBEXID</com:webExID>
<com:password>MYWEBEXPASSWORD</com:password>
<com:siteID>MYSITEID</com:siteID>
<com:partnerID>MYPARTNERID</com:partnerID>
</serv:securityContext>
</serv:header>
<serv:body>
<serv:bodyContent xsi:type="history:lstmeetingusageHistory">
<history:listControl>
<serv:startFrom>1</serv:startFrom>
<serv:maximumNum>500</serv:maximumNum>
<serv:listMethod>OR</serv:listMethod>
</history:listControl>
<history:startTimeScope>
<history:sessionStartTimeStart>9/1/2016 12:00:00 AM</history:sessionStartTimeStart>
<history:sessionStartTimeEnd>9/30/2016 11:59:59 PM</history:sessionStartTimeEnd>
</history:startTimeScope>
<history:endTimeScope>
<history:sessionEndTimeStart>9/1/2016 12:00:00 AM</history:sessionEndTimeStart>
<history:sessionEndTimeEnd>9/30/2016 11:59:59 PM</history:sessionEndTimeEnd>
</history:endTimeScope>
</serv:bodyContent>
</serv:body>
</serv:message>
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Labels:
Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
08-18-2016
09:41 AM
08-18-2016
09:41 AM
Hey Michael. Thanks for the response. I have, however, confirmed that it is a Site Admin account as I am using it for other site wide API calls. I did see the following text related to "LstrecordaccessHistory" that I thought was meaningful:
Provides the access details for a previously recorded training session
If I'm understanding this correctly, the LstrecordaccessHistory can only be used to query Training Center recordings. If so, then I don't know if there is an API that will allow me to look at view and download counts for individual user recorded meetings from the Meeting Center.
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Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
08-16-2016
06:55 AM
08-16-2016
06:55 AM
Thanks. Would you be able to confirm for me what the appropriate XML request is for either "lstrecordaccessDetailHistory" or "lstrecordaccessHistory"? I have tried multiple variations of of both and all are failing with no record(s) found. I know the records exist since I'm already pulling a list of everything on my WebEx site. For additional clarification, I'm trying to pull the view count and download count of the recorded meetings of our users. The two request types I mentioned look to be the correct choices, but maybe they are only for a specific section (Support Center, Training Center, etc.)
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Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
08-12-2016
11:43 AM
08-12-2016
11:43 AM
Good afternoon, I find that I'm frequently running into inaccurate documentation when trying to create proper XML requests. Is this https://developer.cisco.com/site/webex-developer/develop-test/xml-api/xml-api-reference/ the best and most accurate resource? For instance, I'm currently trying to create a proper XML request for "lstrecordaccessDetailHistory as seen here https://developer.cisco.com/site/webex-developer/develop-test/xml-api/xml-api-reference/#lstrecordaccessdetailhistory, but finding that the examples are not complete. One of the elements is named "recondid" which I'm guessing should actually be "recordid". Both recondid and recordid exist though when compiling classes based off of the API Schema (10.0.0 SP4) so I'm unsure. I'm currently trying the following request using a recordingID I know is valid:
<?xml version="1.0" encoding="utf-8"?>
<serv:message
xmlns:history=" http://www.webex.com/schemas/2002/06/service/history "
xmlns:com=" http://www.webex.com/schemas/2002/06/common "
xmlns:att=" http://www.webex.com/schemas/2002/06/service/attendee "
xmlns:meet=" http://www.webex.com/schemas/2002/06/service/meeting "
xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance "
xmlns:use=" http://www.webex.com/schemas/2002/06/service/user "
xmlns:xsd=" http://www.w3.org/2001/XMLSchema "
xmlns:ep=" http://www.webex.com/schemas/2002/06/service/ep "
xmlns:serv=" http://www.webex.com/schemas/2002/06/service ">
<serv:header>
<serv:securityContext>
<com:webExID>MYID</com:webExID>
<com:password>MYPASSWORD</com:password>
<com:siteID>MYSITEID</com:siteID>
<com:partnerID>MYPARTNERID</com:partnerID>
</serv:securityContext>
</serv:header>
<serv:body>
<serv:bodyContent xsi:type="history:lstrecordaccessDetailHistory">
<history:recordID>95612197</history:recordID>
<history:listControl>
<serv:startFrom>0</serv:startFrom>
<serv:maximumNum>500</serv:maximumNum>
</history:listControl>
</serv:bodyContent>
</serv:body>
</serv:message>
Please let me know if I am using the most accurate documentation at this time.
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Labels:
Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
08-12-2016
08:02 AM
08-12-2016
08:02 AM
Thanks again Ryan for all the help. I'm not sure what the actual character was, but I had my user modify the file name and it is no longer causing a problem. If possible, please keep me informed of when a final solution is implemented.
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Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
08-09-2016
07:14 PM
08-09-2016
07:14 PM
Thanks for the explanation Ryan. I will check with my user and test after a change. Do you have a list of invalid characters? Also, do you know why there is nothing in place to prevent users from entering an invalid character when saving a recording? This creates a big problem for the XML API since it returns an empty/null response. Would it be possible to open a bug report for this problem?
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Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
08-05-2016
12:54 PM
08-05-2016
12:54 PM
<?xml version="1.0" encoding="utf-8"?>
<serv:message
xmlns:history=" http://www.webex.com/schemas/2002/06/service/history "
xmlns:com=" http://www.webex.com/schemas/2002/06/common "
xmlns:att=" http://www.webex.com/schemas/2002/06/service/attendee "
xmlns:meet=" http://www.webex.com/schemas/2002/06/service/meeting "
xmlns:xsi=" http://www.w3.org/2001/XMLSchema-instance "
xmlns:use=" http://www.webex.com/schemas/2002/06/service/user "
xmlns:xsd=" http://www.w3.org/2001/XMLSchema "
xmlns:ep=" http://www.webex.com/schemas/2002/06/service/ep "
xmlns:serv=" http://www.webex.com/schemas/2002/06/service ">
<serv:header>
<serv:securityContext>
<com:webExID>sas.admin</com:webExID>
<com:password>XXXXX</com:password>
<com:siteID>852782</com:siteID>
<com:partnerID>guXv7Mx9mVjgvcsJzdh4_g</com:partnerID>
</serv:securityContext>
</serv:header>
<serv:body>
<serv:bodyContent xsi:type="ep:lstRecording">
<ep:listControl>
<ep:startFrom>544</ep:startFrom>
<ep:maximumNum>1</ep:maximumNum>
</ep:listControl>
<ep:createTimeScope>
<ep:createTimeStart>01/01/2010 00:00:01</ep:createTimeStart>
<ep:createTimeEnd>02/05/2016 14:18:04</ep:createTimeEnd>
</ep:createTimeScope>
<ep:returnSessionDetails>true</ep:returnSessionDetails>
</serv:bodyContent>
</serv:body>
</serv:message>
https://sas.webex.com/ Currently, it's record 544 with the date range found in the XML. It is moving though since this is a production site and new records are being added regularly. I know my code is working correctly as a whole since I pulled 35k records from our old WebEx site successfully. This is a simply a matter of, why is this record empty instead of just not existing at all?
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Created by
phillip.isley
in Cloud Collaboration
in Cloud Collaboration
07-29-2016
12:32 PM
07-29-2016
12:32 PM
After further investigation, my code is working as it should and there is simply an empty record. This shouldn't be something that happens, correct? I found this by testing various startFrom and setting maxNum to 1 so that the request would only ask for one entry. I found that startFrom = 520 returns a message response of OK, but the result is completely empty. This was causing any other request range that included 520 to "blow up" upon trying to deserialize it. If a record exist, it should not be empty, correct? If this is something that is unavoidable, the only way I know to check for it is by requesting one record at a time and testing it's value. This would be fairly resource heavy since it's an individual POST for each record. Please tell me this isn't the only way to fix this.
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07-29-2016
08:39 AM
I am attempting to use the "startFrom" and "maximumNum" elements to query a large amount of data in batches. It does not appear to be working correctly, but is most likely a mistake on my part. I am using the information found here https://developer.cisco.com/media/webex-xml-api/26GlobalRequestElementsforListControl.html#ChoosingASubsetofRecords to control what data I would like back. The first query is successful and when looking at the "matchingRecords" tells me: startFrom = 1 maxNum = 500 (ceiling per request based on the doc) totalRecords = 6471 For the next query, I modify the startFrom variable to 501 (since I already have the first group of 500) and post the request. The response status code is OK, however the returned value is just empty. Should I not be able to get all 6471 records by incrementing the startFrom element to collect 500 at a time? Am I using the startFrom, maxNum, and totalRecords elements incorrectly?
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Labels:
07-21-2016
08:21 AM
Are Cisco employees actually monitoring the threads in this forum or is it solely the community of customers? I was really hoping to hear a response by now given that it's simply about the syntax of the provided API.
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Created by
phillip.isley
in Cloud Collaboration
12-13-2016
12-13-2016
A similar question, is it possible to programmatically re-assign an
already recorded meeting? I look...
Created by
phillip.isley
in Cloud Collaboration
11-01-2016
11-01-2016
No problem. You will find that a good bit of the documentation is in
need of updating. I find myself...
Created by
phillip.isley
in Cloud Collaboration
11-01-2016
11-01-2016
The problem appears to be the name associated with the choice block:
Every
other choice block d...
10-18-2016
Hey Ryan,Were there ever any changes made to address the issue of
invalid XML characters used in Mee...
Created by
phillip.isley
in Cloud Collaboration
10-11-2016
10-11-2016
Changing the maximumNum didn't change anything for me. I dealt with
invalid data in some of my recor...
Created by
phillip.isley
in Cloud Collaboration
10-10-2016
10-10-2016
I am trying to pull history data for our meetings, but find it
frequently returns with a SQL Excepti...
08-18-2016
Hey Michael. Thanks for the response. I have, however, confirmed that it
is a Site Admin account as ...
08-16-2016
Thanks. Would you be able to confirm for me what the appropriate XML
request is for either "lstrecor...
08-12-2016
Good afternoon,I find that I'm frequently running into inaccurate
documentation when trying to creat...
08-12-2016
Thanks again Ryan for all the help. I'm not sure what the actual
character was, but I had my user mo...
08-09-2016
Thanks for the explanation Ryan. I will check with my user and test
after a change. Do you have a li...
08-05-2016
sas.admin
XXXXX 852782
guXv7Mx9mVjgvcsJzdh4_g
544 1
01/01/2010
00:00:01 02/05/2016
14:18:...
07-29-2016
After further investigation, my code is working as it should and there
is simply an empty record. Th...
07-29-2016
I am attempting to use the "startFrom" and "maximumNum" elements to
query a large amount of data in ...
Public Statistics
| Date Registered | 07-14-2016 01:40 PM |
| Date Last Visited | 07-19-2018 04:24 AM |
| Total Messages Posted | 16 |
| Total Helpful Votes Received | 4 |
