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Hello,In our analytics product, we use the CUCM XML API function CDRonDemandService.get_file to extract CDR and CMR records. This functions normally in most of our commercial deployments. However, we have encountered two CUCM deployments in which the...
Unfortunately, this error is not intermittent in nature. There are two CUCM deployments in which EVERY get_file() call throws a java.lang.NullPointerException. However, when compared to the several dozen successful deployments where this isn't an iss...
