Just to bump this thread.  We have a client who has a requirement for purely Mobility Users as they will be hot desking.  I find it hard to understand why we cannot access these users via Office Manager so the end client can make changes etc to these users. Can this be chased to see if the situation has changed? Thanks ... View more

What can I tell you, we purchased PSTN cables from Maplins and they didn't work. The phones rang but no voice, we replaced the cables with ones from some analogue phones and they worked. So I can only assume they are wired differently and don't work with the UC500. Sent from Cisco Technical Support iPhone App ... View more

Yes agreed it will probably be a 2GB however I could only find an 8GB SKU online, all out of stock. If you could give me an example of a model number of an alternative that would be super. Seperately any idea what the 2GB Cisco SKU would be? Thanks for your help! ... View more

When I say Cisco Account manager I mean "Cisco" not at the distributor. The exact quote was " Ultimately the UC500 is a global product so it would be impossible for us to have a local PSTN cable for every locale. "            If you are disputing this do you have any idea what the SKU code is ? Thanks, Paul ... View more

Why would I be opening the box as the card is in the front? I was under the impression this was used purely for storing voicemail, it's that part that's broken. It could well be that the box is still under warranty however their original CP is no longer contactable.  I assume I can check warranty status ourselves if we have the serial number? Paul ... View more

I've spoken to distribution (Computer 2000) they do not stock a PSTN Cable.  I've spoken with our Cisco account manager who says "They don't stock PSTN cables as different countries use different cables".  I guess you could say the same about power cables..... This actually caused us a good few hours of troubleshooting last week when we purchased PSTN cables from Maplins which were not wired correctly.  We ended up buying some cheap Binatone analogue phones and robbed the cables off them.  Obviously this isn't really what we want to be doing in front of clients who have invested in a UC5xx system. Paul ... View more