I use the demo account of the CX Cloud almost daily for conversations with my customers. The distinction between the content of SuccessTrack 1 and Success Track 2 is very important.
Here is an example that this information is not stored in all places...
I had the "best success" when sales involved me as Customer Success Manager (normally PostSales) within the PreSales phase. When it comes to lifecycle sales, the outcomes, KPI and roadmap criteria should be defined at the beginning of the research st...
I had the "best success" when sales involved me as Customer Success Manager (normally PostSales) within the PreSales phase. When it comes to lifecycle sales, the outcomes, KPI and roadmap criteria should be defined at the beginning of the research st...
My Webex Success Story...
after COVID-19, the homeoffice had become the center of our work. Even sales, till then mostly known as "they like to drive to the customer" had realized, that the New Work approach has come to stay. We already used Webex in...
