Level 1
Level 1
Member since ‎07-24-2013

User Statistics

  • 9 Posts
  • 0 Solutions
  • 5 Helpful votes Given
  • 1 Helpful votes Received

User Activity

Scenario:    A wechat customer selects a business type(such as business consulting or complaints),then initiates a request to the agent. we want to set some information to the attach data(sucn as customer Chinesee name or business type) before routes...
Scenario:    A wechat customer request routes to the agent A ,The agent A answers the task,then the agentA  transfers the task  to the agent B,Before transfer operation the agent A should make the following steps:    1.specify the agentB; ...
We are facing some level of difficulties to build the customized agent desktop by using REM Web Agent SDK(nonGadget mode).What we can find on DevNet is simply an SDK without much document,There is no explanation on the Agent SDK in the developers gui...
hello everyone          when I run RemoteEcperMobile Demo(IOS CSDK) ,  I caught an err 。     server ip : port:8080     log follows:2015-10-12 23:52:54.782 RemoteExpertMobile[4757:275894] Starting AssistSDK Support...2015-10-12 23:...
Hi guys.There are some function in finesse javascript API can not be called unless administrator.,but I can set the user's role to the agent,supervisor in addition to the administrator.Anyone knows?
Community Statistics
Member Since ‎07-24-2013 01:50 AM
Date Last Visited ‎07-19-2018 04:25 AM
Posts 9
Total Helpful Votes Received 1
Helpful Votes From