Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hey all,I'm working on a service that uses the Finesse APIs. Ideally, what we want to do is have an external service hit Jabber and present a Support Agent with a screenpop asking them to either accept or deny a request. If they accept, it pops an ex...
