I am the Social Media Marketing Manager in the Collaboration Solutions Marketing at Cisco. As part of the Collaboration Solutions Marketing team, my focus is helping Laura Douglas, the Cisco Collaboration Community Manager, with the Enterprise Social Software community within the Collaboration Community. In this capacity, my goal is to enrich the Collaboration Community experience by adding quality content and engaging experiences for our audiences. Prior to coming to Cisco, I consulted in social media strategy, marketing and communications. My main areas of focus are building and implementing successful social media campaigns across multiple platforms, driving online community engagement, and developing e-marketing campaigns. Fun fact: I am fluent in Mandarin Chinese! Expertise: social media strategy, content, online marketing, communications,