Hi,Want to access call variable value in finesse through non-gadget. Please help in getting, so that same can be used to retrieve the call information.Regards,Ajay Jha
Hi,We had our CRM which used Cisco OCX to communicate with Cisco dialer (CTIOS). As we come to know cisco OCX has been changes to finesse, we need the same to be used in our web page in place of ocx to communicate with cisco dialer. I am new to fines...
Hi ewindgat,We are able to make calls through Non Gadget Sample. Only question is that auto dialling is not happen when the case is hit to finesse. For which have checked the demo and sample, where it's say BAResponse value should changed which we tr...
Hi ewindgat,Yes review and also gone through finesse webservice, but unable to find details about same. After that I cam on forums so that issue get resolve.
Hi ewindgat,We are using non-gadget sample where API is called, also while BAResponse value is not getting changed when we are PUT the value as ACCEPT in requestedaction.<Dialog><requestedAction>ACCEPT</requestedAction><targetMediaAddress>122030</tar...
Hi ewindgat,Thanks a lot. I have resolve the issue, I have commented the line event_connect() in sample.js under (form-agent-signin).submit function and uncomment the line _finesse.signIn(_username, _extension, true, _signInHandler, _signInHandler);x...