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How to get a call variable value in finesse through nongadget sample

ajay.win0708
Beginner
Beginner

Hi,

Want to access call variable value in finesse through non-gadget. Please help in getting, so that same can be used to retrieve the call information.

Regards,

Ajay Jha

1 Accepted Solution

Accepted Solutions

Absaar Javed
Enthusiast
Enthusiast

Hi'

In non-gadget sample you receive Finesse CTI events in form of XML via XMPP over BOSH in "print2Console" method of sample.js file. In-order to retrieve data specific to a call you need to find that event and get it's data from "print2Console" method, when that call takes place.

Regards

View solution in original post

1 Reply 1

Absaar Javed
Enthusiast
Enthusiast

Hi'

In non-gadget sample you receive Finesse CTI events in form of XML via XMPP over BOSH in "print2Console" method of sample.js file. In-order to retrieve data specific to a call you need to find that event and get it's data from "print2Console" method, when that call takes place.

Regards

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