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- About pyanamandra
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Member since
11-04-2015
12
Posts
0
Helpful
0
Solutions
11-29-2018
Hi Denise, please find responses 1. Do you see the client request to
Finesse to change the state? (Y...
11-29-2018
Hi Denise, thanks again for your response. We have seen examples in
which the presence driven logout...
11-28-2018
Thanks Denise for your quick response. I reviewed the sample code
provided by you. I have it slightl...
11-28-2018
Hello, We have a server based XMPP Listener connecting to a Finesse
server and we use Smack 4.1.8 li...
01-26-2017
Hello, We connect to the Finesse server using XMPP as a Server
application to receive agent state an...
12-05-2016
Hello, I have a question regarding integrating eGain with UCCE 9.0. If
eGain chat is integrated with...
Created by
pyanamandra
in Contact Center
12-05-2016
12-05-2016
Thanks Denise for the quick response. We are using UCCE, I assume CCE
means UCCE. Currently we are o...
Created by
pyanamandra
in Contact Center
12-05-2016
12-05-2016
Hello, We have eGain Chat integrated with UCCE and we have a Finesse
Listener connected to the Fines...
Created by
pyanamandra
in Contact Center
11-04-2016
11-04-2016
Hello, Is there an XSD that defines the messages that come from Finesse
Notification Server using XM...
10-05-2016
Thanks Denise, this server will only receive XMPP Notifications for
Agent and Call/Dialog messages. ...
Public Statistics
| Date Registered | 11-04-2015 10:03 PM |
| Date Last Visited | 12-05-2018 10:54 PM |
| Total Messages Posted | 12 |
