Hi Génesis,Looking at symptoms, i,e, no audio video in either direction. I suspect that network you connected to does not allow UDP traffic. Media (RTP) is sent over UDP.RegardsNeeta
Hi Samir,As you can see on console window your app is failing to load some js files which are loaded by assist SDK to make voice and video call. It is recommended that you refer to SDK js files from server instead hosting locally, so instead bundling...
Hi Edwin,Button you pointed out in Screenshot, is a feature called Snapshot for iOS device, which allows the user to take a screenshot and share it. If the consumer takes a screenshot and shares it (using the Use Photo button, or similar), the agent...
Hi Albert,As assist-controller.js file is part of REM SDK , we would not advise you to modify content of these files. You may refer to Cisco Remote Expert Mobile Developers Guide from Cisco Remote Expert Mobile - Programming Guides - Cisco to under...