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Any suggestions out there for doing this with the SSM modules?We'd like to throttle, not simply block video streaming, whether it is tunneled over HTTP or not.Thanks for any ideas...
Just be sure "Calling Number" is what you want. I believe that is the "Caller ID" of the person calling. In our case, we wanted to assign priority based on the number the caller dialed, that is why we chose the "Called Number."
We do this today for Emergency Management officals to reach our contact center. Our script is simple because we have only 1 number to assign priority to. Here is a description and the steps:First, we created a string variable called CC_CalledNumber...