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Hi all,
As a newcomer to Cisco dCloud, I'm trying to get the database credentials for UCCX so I can test my application. Any assistance would be greatly appreciated!
Hi Team,
Currently we are making a finesse API connection for our CTI application with port 443.However a few of the users have reported issue with device locking in finesse.
Does this is something related to our connection with 443 ? Is port 8445 pr...
I am trying to implement SSO in Rest API-based Finesse CTI Connector in finesse 12.6. And getting CORS error while accessing bearer token using https://<finesse-domain>/desktop/sso/token API from another domain. SSO token API is redirecting token req...
Hi Team, I tried to configure the alternate hosts in the gadget deployed in Cisco Finesse for v 12.0 according to the Official Documentation of Cisco Finesse but somehow it is not working. I tried to stop the primary services but I was facing the se...
Thanks for the logs details.
When the agent can not login or the phone/DN is locked, how many minutes/hours do we have in order to collect those logs? and How? From Diagnostic Framework Portico webpage? or those logs are located in PG server?
