About matthewmaia

matthewmaia · 08-24-2015

Hello everyone, I'm running CM 10.5 and wanted to know if it was possible to forward/route calls from a CTI Route Point to another CTI Route Point AND a Hunt Pilot simultaneously. We just got a new attendant console and this one doesn't support CTI ...

matthewmaia · 08-26-2015

So I got it working and SNR is the way to go. I created a Remote Destination Profile associated with a random extension. I forwarded our main number to this extension. Then I added two remote destinations for this profile. One of the remote destinati...

matthewmaia · 08-25-2015

Terry, Thank you for your response. I like your first solution, this is the behavior that I want. We need the extensions of all our receptionists ringing at the same time. One more piece of information I forgot to add. Our main number comes into a CT...

Member Since	‎08-24-2015 01:01 PM
Date Last Visited	‎09-24-2018 08:10 AM
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CTI Route Point Call Forwarding

So I got it working and SNR

Terry, Thank you for your