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'exten to user' doesn't redirect call for you, it retrieves user info from CUE into your defined variable "user",which you can use this function to check the collected extension whether valid or not. You can use "Get User Info(user: user)" to store t...
1) Create either ringback or MOH under Music on Hold Audio Source (Media Resource)2) Put above MOH audio source under Network Hold Audio Source of JTAPI ports (Device --> Phone).