Many should find the following resource useful for the majority of exit codes you may experience:  https://www.cisco.com/c/en/us/support/docs/security/amp-endpoints/215575-amp-for-endpoints-windows-connector-inst.html

With regards to the first question relating to a possible bug with the towers becoming unreachable, I recommend opening a case with TAC as soon as posssible providing a show tech-support output also for deeper analysis on the fault conditions and pos...

Hello,Api functionality is not currently available on the online portal. I have submitted this as a feature request to the appropriate teams for consideration.Regards Dhiren