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Thought I would check in here before opening a support call...System is a UC540 running 8.1, using a SIP trunk from XO. Current release of CCA.We currently have about 30 DID numbers mapped to user extensions that are working without any issues. Aft...
Both of Ryan's suggestions will work for what you are trying to do. You can use the CUE editor to redirect (to Operator) incoming calls at the top of your AA script based on the system business hours, hard coded time of day/day of week, etc. Or, si...
