About Ryan Hardy

Ryan Hardy · 02-10-2011

A customer was upgraded to the 8.1 Software Pak and now the spa525g phones send a beep to an outside caller when the mute button is pressed. How do you turn that off? Where is the release note that describes this change?Thanks

Ryan Hardy · 02-10-2011

Sorry if this has been posted already or in a release note, I just have not found it yet. I have been looking into an issue with background images not showing up from my test phone with the 8.1 software pak. I see the pictures and xml files in the ...

Ryan Hardy · 08-12-2011

The last few versions of CCA can do this. Here is a Lab on that setting. Call hold alert starts on page 7. https://supportforums.cisco.com/docs/DOC-14649

Ryan Hardy · 08-12-2011

I have only done this for Unity Connection and a firewall, never had the need for IMAP over the internet with a UC500. As long as you dont have email ports open to an exchange already, or if you have another outside IP to use, you can try by going ...

Ryan Hardy · 08-12-2011

Setup a shared line extension (octo line) and put it on button 2 off all the phones. An octo line will rings all extensions sharing even if the first channel is used. Since it's a button, they can get dialtone off it and press call forward all soft...

Ryan Hardy · 08-03-2011

Just my 2 cents on changing IP's. Dont do it in the wizard, wait till that is done, then go change it. Im sure they say you should be able to change that, but back when i used to use CCA, something would always fail.

Ryan Hardy · 08-03-2011

I would reply to this but im getting blocked cause of my "content." i had a long message too. Short version, shared line in CCA is an Octo line in CLI.

Member Since	‎09-29-2009 09:55 PM
Date Last Visited	‎01-22-2025 12:09 AM
Posts	31
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SPA525g Mute Beep 8.1

UC500 8.1 Background Image Issue

Disable beep when new call comes in

Uniified Messagin Though WAN CCA

Call Forward with Shared Line

Review of CCA 3.1 [UPDATED 03-08-2011]

Re: Shared Line vs Normal Line