Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
This is a demo for self service guided support flow using virtual spaces. This feature will be available starting mid Dec 2020 and available only for specific customers and products in Pilot phase
I would like to introduce you to a new process flow called Intelligent RMA Experience (IRE), which is available for a select few product families.
As part of this process, we would like to leverage the CISCO Intellectual capital we have build over...
