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Users of Cisco's PRR (Product Returns and Replacement) tool will notice some minor changes to the layout and naming of certain fields in the "Site Information" page, starting on November 18th, 2019. In addition to these User Interface (UI) formatting chan... Read More
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I would like to introduce you to a new process flow called Intelligent RMA Experience (IRE), which is available for a select few product families. As part of this process, we would like to leverage the CISCO Intellectual capital we have build over a perio... Read More
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Welcome to Global Order Management RMA One Source Forum! The objective of Global Order Management is to ensure every RMA (Returned Material Authorization) is delivered to our customers within agreed commitment. We do it by providing and managing a compreh... Read More
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The newly redesigned Demo Zone on Cisco.com is open for business. If you're not sure how a Cisco product or software will support your business and technological needs - learn about it here first in a variety of formats from podcasts to product walk throu... Read More
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STM-2-REGIONERROR: TCAM region 24 error: move failed, source index 4841 target index 4840
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On November 18th, 2017, we migrated ‘My Cisco Workspace’ and the ‘Service Order RMA tool’ to a single landing page called ‘Product Returns & Replacements (RMA)’. From this page you can view all your RMAs, what stage they are in, click on the RMA to see th... Read More
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Here is an example of how to pull the CTS TelePresence endpoint for health of the various peripherals:Please note that ctpPeripheralStatusTable can be replaced with oid .1.3.6.1.4.1.9.9.643.1.2.1.1 ctpHDMIPeripheralStatusTable oid .1.3.6.1.4.1.9.9.643.1.2... Read More
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