We have some phones that have Personal Address Book and Fast Dial access from the settings button on the 8811 phone but some do not have this access.  Where would this be set up?  On the End User in CUCM, on the Device>Phone?  Somewhere else?

For 12 years we have switched to the backup phone system every month with no problems involving the MWI.  In September when we switched the MWI was on when there were no new voice mails and new voice mails did not cause the MWI to light.  October and...