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I reserved a Collaboration 11.5 sandbox and used the details in this post https://community.cisco.com/t5/devnet-sandbox/how-to-add-users-vpns-to-a-sandbox/td-p/3522268 to add another user when setting the reservation. I received the email with VPN de...
Did you resolve this? According to this post you can add users during sandbox setup. I have not had success getting VPN creds to the second user. https://community.cisco.com/t5/devnet-sandbox/how-to-add-users-vpns-to-a-sandbox/td-p/3522268