In CCA, setup an extension as a Dialable Intercom on each phone and it will work. ... View more

I have resolved the issue. Strange as it may seem, as soon as I installed the Cisco switch we will be using at the main site, the remote site phones all registered and have been solid ever since. ... View more

SA520W: UC560: ! ! ip name-server 8.8.8.8 ip name-server 8.8.4.4 ip inspect name SDM_LOW cuseeme ip inspect name SDM_LOW dns ip inspect name SDM_LOW ftp ip inspect name SDM_LOW h323 ip inspect name SDM_LOW https ip inspect name SDM_LOW icmp ip inspect name SDM_LOW imap ip inspect name SDM_LOW pop3 ip inspect name SDM_LOW netshow ip inspect name SDM_LOW rcmd ip inspect name SDM_LOW realaudio ip inspect name SDM_LOW rtsp ip inspect name SDM_LOW esmtp ip inspect name SDM_LOW sqlnet ip inspect name SDM_LOW streamworks ip inspect name SDM_LOW tftp ip inspect name SDM_LOW tcp router-traffic ip inspect name SDM_LOW udp router-traffic ip inspect name SDM_LOW vdolive no ipv6 cef ! ! ! ! crypto isakmp policy 1 encr 3des authentication pre-share group 2 lifetime 1800 crypto isakmp key ############# address 0.0.0.0 0.0.0.0 ! ! crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac ! crypto map multisite 1 ipsec-isakmp description Remote-Site set peer xxx.xxx.xxx.xxx set transform-set ESP-3DES-SHA match address 105 qos pre-classify ! ! ! ! ! interface GigabitEthernet0/0 description $FW_OUTSIDE$ ip address xxx.xxx.xxx.xxx 255.255.255.224 ip access-group 104 in ip verify unicast reverse-path ip nat outside ip inspect SDM_LOW out ip virtual-reassembly load-interval 30 duplex auto speed auto crypto map multisite ! ! interface Integrated-Service-Engine0/0 description Interface used to manage integrated application modulecue is initialized with default IMAP group ip unnumbered Vlan90 ip nat inside ip virtual-reassembly service-module ip address 10.1.10.1 255.255.255.252 service-module ip default-gateway 10.1.10.2 ! ! interface GigabitEthernet0/1/0 switchport mode trunk macro description cisco-switch ! ! interface GigabitEthernet0/1/1 switchport mode trunk macro description cisco-switch ! ! interface GigabitEthernet0/1/2 macro description cisco-desktop spanning-tree portfast ! ! interface GigabitEthernet0/1/3 description Interface used to communicate with integrated service module switchport access vlan 90 service-module ip address 10.1.10.1 255.255.255.252 service-module ip default-gateway 10.1.10.2 ! ! ! interface Vlan1 description $FW_INSIDE$ ip address 192.168.102.30 255.255.255.0 ip access-group 101 in ip nat inside ip virtual-reassembly ! ! interface Vlan90 description $FW_INSIDE$ ip address 10.1.10.2 255.255.255.252 ip access-group 103 in ip nat inside ip virtual-reassembly ! ! interface Vlan100 description $FW_INSIDE$ ip address 10.1.1.1 255.255.255.0 ip access-group 102 in ip nat inside ip virtual-reassembly ! ! ip forward-protocol nd ! ip http server ip http authentication local ip http secure-server ip http path flash:/gui ip dns server ip nat inside source route-map SDM_RMAP_1 interface GigabitEthernet0/0 overload ip route 0.0.0.0 0.0.0.0 xxx.xxx.xxx.xxx ip route 10.1.10.1 255.255.255.255 Vlan90 ! access-list 100 remark auto generated by SDM firewall configuration access-list 100 remark SDM_ACL Category=1 access-list 100 deny   ip 192.168.10.0 0.0.0.255 any access-list 100 deny   ip host 255.255.255.255 any access-list 100 deny   ip 127.0.0.0 0.255.255.255 any access-list 100 permit ip any any access-list 101 remark auto generated by SDM firewall configuration##NO_ACES_6## access-list 101 remark SDM_ACL Category=1 access-list 101 deny   ip xxx.xxx.xxx.xxx 0.0.0.31 any access-list 101 deny   ip 10.1.10.0 0.0.0.3 any access-list 101 deny   ip 10.1.1.0 0.0.0.255 any access-list 101 deny   ip host 255.255.255.255 any access-list 101 deny   ip 127.0.0.0 0.255.255.255 any access-list 101 permit ip any any access-list 102 remark auto generated by SDM firewall configuration##NO_ACES_8## access-list 102 remark SDM_ACL Category=1 access-list 102 permit tcp 10.1.10.0 0.0.0.3 any eq 2000 access-list 102 permit udp 10.1.10.0 0.0.0.3 any eq 2000 access-list 102 deny   ip xxx.xxx.xxx.xxx 0.0.0.31 any access-list 102 deny   ip 192.168.102.0 0.0.0.255 any access-list 102 deny   ip 10.1.10.0 0.0.0.3 any access-list 102 deny   ip host 255.255.255.255 any access-list 102 deny   ip 127.0.0.0 0.255.255.255 any access-list 102 permit ip any any access-list 103 remark auto generated by SDM firewall configuration##NO_ACES_8## access-list 103 remark SDM_ACL Category=1 access-list 103 permit tcp 10.1.1.0 0.0.0.255 eq 2000 any access-list 103 permit udp 10.1.1.0 0.0.0.255 eq 2000 any access-list 103 deny   ip xxx.xxx.xxx.xxx 0.0.0.31 any access-list 103 deny   ip 192.168.102.0 0.0.0.255 any access-list 103 deny   ip 10.1.1.0 0.0.0.255 any access-list 103 deny   ip host 255.255.255.255 any access-list 103 deny   ip 127.0.0.0 0.255.255.255 any access-list 103 permit ip any any access-list 104 remark auto generated by SDM firewall configuration##NO_ACES_22## access-list 104 remark SDM_ACL Category=1 access-list 104 permit ip 192.168.103.0 0.0.0.255 192.168.102.0 0.0.0.255 access-list 104 permit udp host xxx.xxx.xxx.xxx host xxx.xxx.xxx.xxx eq non500-isakmp access-list 104 permit udp host xxx.xxx.xxx.xxx host xxx.xxx.xxx.xxx eq isakmp access-list 104 permit esp host xxx.xxx.xxx.xxx host xxx.xxx.xxx.xxx access-list 104 permit ahp host xxx.xxx.xxx.xxx host xxx.xxx.xxx.xxx access-list 104 deny   ip 192.168.102.0 0.0.0.255 any access-list 104 deny   ip 10.1.10.0 0.0.0.3 any access-list 104 deny   ip 10.1.1.0 0.0.0.255 any access-list 104 permit udp host 8.8.8.8 eq domain any access-list 104 permit udp host 8.8.4.4 eq domain any access-list 104 permit icmp any host xxx.xxx.xxx.xxx echo-reply access-list 104 permit icmp any host xxx.xxx.xxx.xxx time-exceeded access-list 104 permit icmp any host xxx.xxx.xxx.xxx unreachable access-list 104 deny   ip 10.0.0.0 0.255.255.255 any access-list 104 deny   ip 172.16.0.0 0.15.255.255 any access-list 104 deny   ip 192.168.0.0 0.0.255.255 any access-list 104 deny   ip 127.0.0.0 0.255.255.255 any access-list 104 deny   ip host 255.255.255.255 any access-list 104 deny   ip host 0.0.0.0 any access-list 104 deny   ip any any log access-list 105 remark CryptoACL for DFAIT access-list 105 remark SDM_ACL Category=4 access-list 105 permit ip 192.168.102.0 0.0.0.255 192.168.103.0 0.0.0.255 access-list 105 permit ip 10.1.1.0 0.0.0.255 192.168.103.0 0.0.0.255 access-list 105 permit ip 10.1.10.0 0.0.0.3 192.168.103.0 0.0.0.255 access-list 106 remark SDM_ACL Category=2 access-list 106 deny   ip 10.1.10.0 0.0.0.3 192.168.103.0 0.0.0.255 access-list 106 deny   ip 10.1.1.0 0.0.0.255 192.168.103.0 0.0.0.255 access-list 106 deny   ip 192.168.102.0 0.0.0.255 192.168.103.0 0.0.0.255 access-list 106 permit ip 10.1.10.0 0.0.0.3 any access-list 106 permit ip 192.168.102.0 0.0.0.255 any access-list 106 permit ip 10.1.1.0 0.0.0.255 any ! ! ! ! route-map SDM_RMAP_1 permit 1 match ip address 106 ! ! ntp master event manager session cli username "pingerID" event manager applet vpn-pinger event timer watchdog time 120 maxrun 100 action 1.0     cli command "enable" action 2_Remote-Site cli command "ping ip  192.168.103.1  source Vlan1 repeat 2 timeout 5" ! end ... 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It looks like the issues have been fixed with a minor change to the config of the UC320W and the limited release firmware. Cisco L2 had me change the voice subnet to 192.168.x.y (where x and x+1 are not already in use on the network). Apparently there is an internal IP in use that can sometimes get conflicted with the default voice subnet, but if you change the voice subnet to a 192.168.x.y, it will automatically set the internal use IP to a subnet of 192.168.x+1.z. Long explanation, but it seems to be working so far. ... View more

So far we have identified a problem with the AA not working that affects the SPA8800 addon-unit, and on the UC320W calls that route to reception directly (no AA turned on) have to be answered on the second ring. If they are answered on the first ring, both ends get dead air. The good news is it hasn't locked up completely in over two weeks. ... View more

I have been working with Cisco to fix this exact problem. I think they fixed it with the limited release firmware, but that "fix" opened a whole can of worms of other issues. I'm currently waiting on a callback from L2 to continue working on the issue, and I'll make sure to post here if we do find a resolution. ... View more

Sounds like the issue I have been having with a client running 6 lines and a SPA8800. After about two weeks the system would freeze up such that inbound calls recieve dead air. A reboot of the system always resolves the issue. I'm currently testing a pre-release firmware that is supposed to address a high processor usage lockup problem which Cisco thinks might be the problem. Try calling into the SBSC and opening a case on your issue. I have a feeling they will want to try the updated firmware with your system as well. ... View more

Hi Chris, Thanks for your response. I called in a ticket on this issue and we have gone as far as factory resetting the device and rebuilding the config from scratch. We are waiting to see if the lockup issue happens again. Yes the device is on a UPS, and I have also mounted them on the wall to try and reduce the ammount of heat the devices retain. Thanks, Greg ... View more