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- About Alexander Maroukian
04-24-2018
Stats
Member since
11-21-2011
624
Posts
321
Helpful
103
Solutions
03-23-2015
05:49 PM
Hello Jesse, You may try setting up CO lines as described in the following document: https://supportforums.cisco.com/document/56911/assigning-and-using-fxo-lines-co-lines-different-phones HTH, Alex *Please rate helpful posts
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10-15-2014
05:45 PM
Hi hartross22 , The default AAbusinessopen.wav is just silence so you may press "0" when the line is connected and see if it is working. You may record your prompt so that you can hear somehting. HTH, Alex *Please rate helpful posts
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09-06-2014
05:26 AM
Hello Lapson, CCA may not recognize the configuration because the unit may have been configured with CLI only. I see that the version you are using on the UC is quite old and it is possible that it could be configured with CLI- in such case you should continue configuring it with CLI. You may reset the UC and reconfigure it with CCA, but it if highly recommended that you upgrade the IOS and the CUE. HTH, Alex *Please rate hepful posts
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09-06-2014
05:20 AM
Hello leidenkranz, You have to wait longer at this point of the process. HTH, Alex *Please rate helpful posts
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08-13-2014
08:47 AM
Hello Jason, It will affect the cfna and cfb going to the CUE, not the call transfers as a whole. You can always test the rest before and after making the change. The setting is in the CUE not in the CME. HTH, Alex *Please rate helpful posts
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07-24-2014
06:54 AM
Hello, Usually SIP is sending the whole number not just the last 4 of the DID. The UC does not have such message could be the provider which is playing the message. Please set the whole number in the DID setting of the incoming dial plan. HTH, Alex *Please rate helpful posts
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07-17-2014
03:00 PM
Hello Jeremy, Please check your NTP association - show ntp association. You should have "*" in front of the server. If you do not associate with the server you may look if your ACL on the WAN allows it - NTP is UDP port 123. HTH, Alex *Please rate helpful posts
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06-10-2014
02:28 PM
Hello Jason, You may need to check the last redirect setting in the CUE. You need to select "original called number" instead of "last redirected party". In CUE the default is last redirected party while in Cisco Unity is original called number by default that is why the behaviour may look different to you. HTH, Alex *Please rate helpful posts
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06-10-2014
02:09 PM
Hello aaronde_boer , You may check if there are available licenses - in the command line - show platform software license. If the output hows available licenses you do not need to purchase additional. UC560 has 24 licenses licenses for phones by default + 6 supplementary for phones and FXS ports in SCCP - a total of thirty. HTH, Alex *Please rate helpful posts
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05-30-2014
05:08 PM
Hello Jean, This is possible for incoming calls to hunt groups only. It is called B-ACD. HTH, Alex *Please rate helpful posts
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05-16-2014
05:48 PM
Hello Fabian, Please check if you are using the latest WAP321 firmware. You may scan the frequencies and use the least congested one. Looks like wireless issue. HTH, Alex *Please rate helpful posts
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05-13-2014
04:53 PM
Hello, Yes this is possible with PRI, it could be set in the system but also depends on the carrier. In CCA you may try to set outgoing dial plan and set the caller id only for internal extensions only. In CLI you may try the following: telephony-service calling-number initiator Also you might need to check the translation rules for the forwarded calls. Depending on the provider you might need to set ie for the forwarded call. HTH, Alex *Please rate helpful posts
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04-26-2014
05:51 AM
Hello, Yes it is possible. You may try to use the model from the following link: http://www.cisco.com/c/en/us/td/docs/solutions/Enterprise/WAN_and_MAN/QoS_SRND/QoS-SRND-Book/BranchQoS.html There are other QoS scenarios also in the above mentioned Enterprise QoS Solution Reference Network Design Guide. HTH, Alex *Please rate helpful posts
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04-26-2014
05:31 AM
Hello Keith, Yes it is possible. You need to switch the port to trunk or change the smartport role. In CCA also it is very easy. The switch is supported in CCA also. You may check the CCA (3.2.1) admin guide: http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/cisco_configuration_assistant/version3_2_1/administration_guide/cca_sbcs_admin_guide.pdf HTH, Alex *Please rate helpful posts
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04-13-2014
02:35 PM
Hello filan0011, You may find the supported phones with CCA(3.2.3) in the release notes on the following link: http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/cisco_configuration_assistant/version3_2_3/release/notes/cca_3_2_3_relnotes_2_July_25_2013.pdf 7936 is not listed there but you may add it in the CLI. HTH, Alex
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03-23-2015
Hello Jesse, You may try setting up CO lines as described in the
following document:
https://support...
10-15-2014
Hi hartross22, The default AAbusinessopen.wav is just silence so you may
press "0" when the line is ...
09-06-2014
Hello Lapson, CCA may not recognize the configuration because the unit
may have been configured with...
09-06-2014
Hello leidenkranz, You have to wait longer at this point of the process.
HTH,Alex*Please rate helpfu...
08-13-2014
Hello Jason, It will affect the cfna and cfb going to the CUE, not the
call transfers as a whole.You...
07-24-2014
Hello, Usually SIP is sending the whole number not just the last 4 of
the DID.The UC does not have s...
07-17-2014
Hello Jeremy,Please check your NTP association - show ntp association.
You should have "*" in front ...
06-10-2014
Hello Jason, You may need to check the last redirect setting in the
CUE.You need to select "original...
06-10-2014
Hello aaronde_boer, You may check if there are available licenses - in
the command line - show platf...
05-30-2014
Hello Jean, This is possible for incoming calls to hunt groups only. It
is called B-ACD.HTH,Alex*Ple...
05-16-2014
Hello Fabian,Please check if you are using the latest WAP321
firmware.You may scan the frequencies a...
05-13-2014
Hello, Yes this is possible with PRI, it could be set in the system but
also depends on the carrier....
04-26-2014
Hello, Yes it is possible. You may try to use the model from the
following
link:http://www.cisco.com...
04-26-2014
Hello Keith,Yes it is possible. You need to switch the port to trunk or
change the smartport role.In...
Public Statistics
| Date Registered | 11-21-2011 01:27 PM |
| Date Last Visited | 04-24-2018 11:37 PM |
| Total Messages Posted | 624 |
| Total Helpful Votes Received | 321 |
Helpful Votes Given To
| User | Helpful Count |
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| 5 | |
| 5 | |
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| 10 | |
| 5 |
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Helpful Votes From
| User | Helpful Count |
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| 5 | |
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| 10 | |
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| 4 |
