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Hello, I am working on a new scipt and attempting to queue calls to a skill group, however they are failing the queue to skill group node. In the CVP logs I see an invitation rejected message with 404 not found. Would this be caused by a missing rout...
Hello, I am atteempting to write an ICM script that will route calls based on the incoming DN. I have an If node using a formula to check the right most 3 digits of the string, if the 3 digits match a particular set then route the call to a particula...
Thanks David, I believe you are correct, I am not too familiar with this environement, but from what I understand the call flow is as follows; CUCM ==> CUP ===> CVP ====> ICMWe are trying to add a new number/script and it is obviously failing. In th...
Thanks Arpit and James. Very helpful. If I set the PV, then how do I call it in the If node to = a particular string?I was thinking I would say If the CPV1 = 311 route appropriately, but again I am getting Undefined symbol 311. Message was edited by...
