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Hello Team, We have a cluster of UCCX and CUCM in our infra and we recently upgraded UCCX to 11.6.2. Some particular department are experiencing issues with their desk phone through both FIPPA and Finesse. When i check login-logout report, i see conn...
Thanks for the suggestion Abdallah !!The fix was as per below:utils finesse ippa_inactivity_timeout enable 86400and restart of finesse service.After 2 months of troubleshooting cisco tac finally concluded that it was due to a bug!!!
Hi Richard Ferguson, its related to a bug and it was fixed long time back . configure below:- utils finesse ippa_inactivity_timeout enable 86400- restart finesse service.Regards,Pin
