Thank for your reply, gorourke.I did update data call, I updated dialogid into Callvariable 7. But there are two problem:- I dont know does Finesse use Callvariable 7 in few situations, If it does, its value will be replaced by my dialogid- I make ca...
Hi tauqeer.nasir1, Dekwan,I am working with dialogid and uccx Dialogid now, and I still can not find any relation between sessionid and dialogid. Now I have to lookup sessionid by time start of dialogid. Another solution is update custom call variab...