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Hi there, Is there any example code on how to use smack to connect to a fitness server listening for events? I found this question in the past that sort of address this:https://community.cisco.com/t5/contact-center/which-version-of-smack-is-compatibl...
Where do I find documentation/Example Code/Libraries on how to Connect to a CTI Server and listen on all events?I'm searched around this board as well as on devNet and am quite lost. Thanks!
I'm trying to write some test apps for connecting to a CTI.I'm trying to find out where to get the JTAPI library that supports this? Seems like alot of the existing links/pages are broken.If someone could point me to the right direction that'd be gr...
Will the JTAPI library allow me to listen for events in a CTI system?For example, I want to act on whenever there's an agent state change. eg. AGENT_STATE_ACTIVE Thanks
I found most the links in the Getting Started sections to be broken.Specifically this portion: Cisco ICM Product Training Part 1Cisco ICM Product Training Part 2Cisco IP Contact Center EnterpriseDo I have to join a partner program to get to these re...
i'm trying to implement a listener into the CTI Server. I'm kind of lost as too how to achieve that. I've seen the term GED-188 thrown around. Are there existing CTI libraries that support this functionality? All the information I can find that sort ...
