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Hi BalaMurgan ,If I understand correctly , you would like to know the procedure to upgrade UCCX 4.5(x) to UCCX 7.0(1). If this is the case here is procedure -•Re-Image the Customer response solution server•Please refer compatibility matrix for suppor...
Hi ,Here is the Procedure to upgrade the UCCX server from 4.5(x) to UCCX 7.0(1)..•Re-Image the Customer response solution server •Please refer compatibility matrix for supported version of Operating System for Unified Cisco contact centre express 7.0...
