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Hi All,Using UCCE and CCMP, recently we observed end users(agents) being moved from one team to another, and found that this can be done by a user with Supervisory rights through CCMP web pages.Is there a log/trace i can check to see which supervisor...
Hello,Have seen a lot of customers looking for information on who, or which user changed the config on the call manager.heres a cisco document regarding the same:http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/service/8_0_1/admin/saaulog.h...
Hi Alalli,Looks like a trust list issue, try deleting the ITL files on the phone, and that should work.A factory reset would do the same thing...RegardsKunal
Also, looks like u have build the cucm server first and then you are restoring.From what i remember you need to restore the DMA during the installation.If you are using DRS GUI to restore DMA i do not think it will work.If you had no errors on taking...
Hello,Can you share the exact steps that you are using, starting from the steps on cucm.1. Were there any errors when you took the DMA2. How many MB/GB is the file, can you please a different SFTP server, filezilla etc, any cisco supported SFTP serv...
Hello!Just checked the debugs, looks like the call manager is sending the disconnecct in both cases.Is there actual audio on the call? What is the call flow, is there a firewall in beteen.We actually need the following debugs from the gateway:1. deb ...
Hi Paul,I am not sure how the customer has managed to make the flow so complex.Are these two different clusters which we are talking about, is there an ICT trunk between, or do the clusters have an h323 gateway in between as it seems from the call fl...
