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My customer is working on finesse 10 gadget to prevent outbound dialing if agent doesn't provide required info to call var. He has some questions on how to interact with CallControl.jsp default phone pad. What is best way to get help from the dev tea...
JanineMy customer needs to validate customer address against set of up to 5 address pulled from DB based on postal code.For example customer enters zip code 12345. in return DB queries 5 streets. CVP asks customer for his street and need to validate ...
David I loaded setcallvariable.zip but it doesn’t have read me portion.If you have one please send.I try to make it work at the lab and let you know Thanks a lot
DavidMy customer is going to upgrade to UCCE V10 and replace CTIOS with Finesse.The showstopper is ability to write to Var fields. Could please help me with1 How to apply provided SetCallVariable gadget to Finesse 2 Do you know if/when Set Va...
