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AmitChen42007
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Member since ‎08-15-2019
‎09-23-2019
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UCCX integration - CSQ data

09-17-2019
Hi, We are working on an integration with Cisco UCCX (11.5.1.11001-34).We need to get skill aggregated data in 15 minute intervals.The skill data that is needed per interval is: Call volume (handled + abandoned), Handled calls, Average handle time, A...
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Member Since ‎08-15-2019 04:24 AM
Date Last Visited ‎09-23-2019 04:39 AM
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