Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I have a Packaged Contact Center Enterprise sandbox running and I'm hoping to get some hands-on experience using the Finesse API to create and pass call variables. I'm trying to complete the lab shown here (Finesse – Basic Dialog REST APIs with XMPP)...
I'm looking to use Finesse to set a call variable via API call (the intention here is to pass information from an outside system in alongside a call transfer) for PCCE 11.0.X. I currently have a sandbox environment going on DevNet and am hitting it f...
Hey Denise, Thanks for the response! "Some kind of login process" referred to the desktop login if I were to click on the Finesse instance in the sandbox console and hit it from a browser (although this tends to just give me a 404) to log in from the...
