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When a caller is in the AA and they dial by name, the system says "transfering to John Doe". If dial by extension is selected, it says "transfering to extension XXX". Is there any way to configure it to say "transfering to John Doe, extension xxx" in...
When a call comes in to the UC500 and is transferred to an outside line, the caller ID the person on the outside line receives is the number of the transferring location as opposed to the originating caller. Is there any way to configure the system t...
When a caller is in the AA and they dial by name, the system says "transfering to John Doe". If dial by extension is selected, it says "transfering to extension XXX". I'd like to see a feature that allowed me to configure the message to be "transferi...