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I can RDP into AW1-A (10.10.20.21). From there, I try to browse to the Finesse desktop on Firefox and get "This Finesse Server is currently out of service. For more information, contact your administrator." When I try to RDP into PG1-A (Progger) (10....
I have a REST API in AWS. I want to make a call to that REST service from a Finesse widget within an instance of DCloud. Are there special instances of DCloud that allow external traffic, or can I connect the two systems via VPN somehow?
If I get a license for the UCCX 11.0 Non-Production System and a 1-year Cisco SMARTnet tech support, will I be able to upgrade to the v. 12.0 UCCX NPS?