we have integrated cucm 12.5 & UCCE12.6 with Nagios 5.x for monitoring via SNMP Mibs and able to successfully discover the OIDs.can someone share the plugins/ scripts/ API to be used at Nagios that can be used for monitoring critical components incas...

Hello All, I am looking for a document/ deck comparing solutions "Cisco UCCE Vs Avaya Contact Center". I am specifically interested to know what technical functionalities each solution provides, and which one has an edge over the other.  For example ...

I am currently integrating UCCE 10.5 with Splunk and want to prepare a good Use Case to demonstrate Splunk's feature to my management; however, I am getting short of ideas and want your suggestion for creating a use case. How can splunk help in impro...