I am currently integrating UCCE 10.5 with Splunk and want to prepare a good Use Case to demonstrate Splunk's feature to my management; however, I am getting short of ideas and want your suggestion for creating a use case. How can splunk help in improving the customer call journey experience, what all UCCE dashboards can be prepared ( apart from CPU, hard disk). If there is a Splunk query which is handy with anyone, please share with me.
if there are any documents, videos available demonstrating Splunk-UCCE integration, please share with me.
We are upgrading our UCM cluster from 10.5 to 12.5 what is the preferred method of license manager (Cisco Smart Software Manager) considering the security risksDirect could accessDirect cloud access through and HTTPs proxy -Mediated access through a...
1. IntroductionThe purpose of this document is to consolidate the list of deprecated Cisco IP Phone Models in different versions of Cisco Unified Communications Manager.2. RequirementsBasic knowledge of a Cisco Unified Communications ManagerBasic knowledg...
Message to visitors: this document is work in progress, will update in the coming weeks several times!
MPP 6800 series - DECT Deployment Guide
DECT stands for Digital Enhanced Cordless Telecommunications and is a standard for wireless voice services in bu...
This document describes how to collect CUCM devices reports from using the Command Line Interface (CLI) of the server's operating system (OS).
Contributed by Christian Nuche (cnuche), Cisco DSM Designated Services Manager - Hig...
This document describes how to collect Jabber reports from IM&P and CUCM servers using the Command Line Interface (CLI) of the server's operating system (OS).
Contributed by Christian Nuche (cnuche), Cisco DSM Designated Servic...