Please see CSCdx26761.You're on the right track. Currently, TCP keepalives are enabled for established h225 sessions. When the WAN goes down, TCP keepalives will be lost between the SRST GWY and the CCM, the SRST gwy will terminate active calls after...

Hello Billy,The Cisco CRA/CRS (Customer Response Application) provides intelligent call queuing capabilities via IP-ICD (IP Integrated Contact Distribution) packages for small to medium call centers.http://www.cisco.com/en/US/partner/products/sw/cust...

Hello Peter,Out-of-band DTMF relay is enabled by default for the 6608 gateways. We should be able to see the dtmf digits coming in from the CCM trace.I agree the challenge here is to recreate the problem, I could first enable detailed CCM trace, then...

Since 7905 is only supported as a skinny phone starting CCM 3.3.2, the only option you right now is to configure the 7905 in H323 mode, and then set it up as a h323 client in your 3.1(3a) CCM.You can get the 7905 H323 load in the following link, the ...

Hello Gunnar, unfortunately configuring H323 and MGCP in the same gateway is not supported. -ben