Have you installed the Sennheiser headset pro software i mentioned in my original post and updated firmware for the headset and dock? Sometimes the only firmware updates available are for the headsets themselves which is not abnormal. I would recomme...

Hello, I came across this forum post while researching an identical issue for one of our staff that had a USB hub - wireless Senheisser headset and wanted to share my fix. I downloaded the headset pro software (free) from Senheisser's website, uninst...