One of our users who connects to the VPN3000 via a home broadband connection consistently gets dropped every 20 minutes (see log below). None of our other users have timeout or autodisconnect problems (some stay connected for days on end).61673 12/10...

The user is attempting to connect from an outside client's LAN using an Internet connection. The user is running Windows 2000 and is able to successfully establish a connection to the VPN 3000 (please see log below), but he is unable to access any re...

Most of the explanations found on CCO state something along the lines of ...use the nrconns command to ensure that communications are up and running between the Director and all Sensors.The two basic outputs for this command (minus Host ID, IP etc.) ...

If I want to upgrade my IDS-4220, which is currently running 3.0(1)S4, to the latest signatures(3.02.S11), do I need to apply the service pack (3.02.S9), and then run each signature update (3.02.S10, followed by 3.02.S11)? In other words, are signatu...

We are running an IDS-4220 which is configured to communicate with Director. The sensor is running OS version 2.5. Another team within my group performed the original configuration, but then passed it on to me to finish things up. All the parameters ...