We were running fine on a 64-bit Windows 7 laptop using the 5.0.07.029-k9 64-bit client, and a few days ago it stopped working. It would just hang while starting/connecting.
I tried re-installing, which of course didn't work, but I was able to find a restore point around the 1st week of December that, when rolled back, worked.
It looks like Windows update did some updates at that point, specifically
KB2761465 - IE
KB915597 - Windows Defender
KB2760416 - Office 2007
KB2726929 - Office 2003
KB2753842 - Windows 7 64 bit
KB2758857 - Windows 7 64 bit
KB2770660 - Windows 7 64-Bit
KB2779030 - Windows 7 64-Bit
KB2760497 - Word 2003
KB2760582 - Outlook 2003
KB2779562 - Windows 7 64-Bit
KB890830 - Malicious Software Tool
KB2754295 - Security Essentials
The PC is using Office 2003, not 2007.
I have downloaded 5.0.07.0440-k9. It appears that this is the latest 64-bit client.
Questions:
1.) Which, if any of these updates is the culprit?
2.) Is the 0440 version the solution? The user wants to do the Windows Update again, but I am reluctant to break it again without a solution.
Thanks!
Pat Dougherty
Catholic Cemeteries of the Archdiocese of Omaha