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Secure Client VPN upgrade not extracting UI folder

Ollie8722
Level 1
Level 1

I seem to be encountering an issue when upgrading Cisco Secure Client VPN from 5.1.5.65 to 5.1.6.103 where the UI folder does not extract the new UI version to the correct location  C:\Program Files (x86)\Cisco\Cisco Secure Client\UI.

Instead the shortcut UI file gets placed within C:\Program Files (x86)\Cisco\Cisco Secure Client\UI\Setup\5.1.5.1171 and breaks the shortcut.

Upgrade is being performed on a Win11 system via Intune and performing a restart after the upgrade.

1 Reply 1

I would test this on a machine without intune and see if the same problem happens. if the problem happens, then you may want to open a TAC case ..also try as a test 5.1.7.80 which is the latest for isolation purposes and see if it is fixed in that version..