Arpit Menaria is a customer support engineer based in Bangalore, India. He has been with the Cisco TAC for the past two and a half years (since July 2013) and has worked in FTS and TAC roles. Throughout his seven and half years of industry experience, he's worked for Ericsson and Tata Communications getting exposed to the telecom and Internet service provider environment. His technical skills span mobility, routing, switching, Linux, and Solaris. He has CCIE certification in routing and switching (written), RHCE, and WWSP mobility expert (written). Arpit also holds an engineering degree in electronics from the Indian Institute of Technology, Banaras Hindi University of Varanasi.