How do I adjust the HTTP server receive timeout for one site on Ironport S670

[ssarvjeetsin]

Hi All,

How do I adjust the HTTP server receive timeout for one site on Ironport S670?A web based application can take a long time (45 to 60 minutes) to fill a form once a user Login.The proxy will timeout the connection before the result comes back.How do I resolve the issue?

Thanks

[Vance Kwan]

Sandeep,

There is no option to adjust timers for one specific website.  Any changes will affect all websites.  The setting is under Security Services > Web Proxy.  If only one site is being problematic for you, I'd recommend you consider bypassing it.

Is this an HTTPS site?

You may want to open a TAC case and have them take a deeper look into this.

-Vance