Report Query Failed -
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08-16-2011 09:24 AM
I received this alert from my device and this is not a scheduled report and to my knowledge no person was running this report on demand.
Any ideas if this was system generated and if so why? Or perhaps what conditions could have triggered this alert?
The Warning message is:
Report Query Failed
query_id: wsa_web_site_detail_trend_by_total_transactions
data_source: CounterReportDataSource
error: <type 'type'> ('egg/command_client.py call|238', "<class 'reporting.query.exceptions.InvalidHandle'>", '<InvalidHandle 428039952>', '[database/ReportCatalog.py run_report_queries|332] [reportdatasource/CounterReportDataSource.py query|272] [reportdatasource/CounterReportDataSource.py _parse_api_results|506] [reportdatasource/CounterReportDataSource.py _parse_interval_result_set|525] [query/result.py next|112] [query/client.py _call|235] [egg/command_client.py call|238]')
Product: IronPort S650 Web Security Appliance
Model: S650
Version: 7.1.1-027
Serial Number: xxxxxxxxxxxxxxxxxxxxxxxx
Thank-You.
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08-23-2011 12:12 AM
This message is a code trceback.
I suggest opening a Service Request, so it can be investigated for you further.
Regards,
Eric
