Windows XP - Ironport prompt Password authentication

[newtrends]

Hi,

I am receiving password popup authentication from Cisco Ironport device, even I closed MS Outlook and other running programs while sync with outlook 2003.

Please help

[Chris Illsley]

Hi,

You need to apply a registry fix for this:

https://ironport.custhelp.com/app/answers/detail/a_id/1314

We did it ourselves and it works a treat.

Thanks

Chris

[newtrends]

Thank you Chris, but can I use any registry tool to fix this issue? or Cisco recommended if any?

Please advise

[Chris Illsley]

Any regsitry tool, essentially it's a Microsoft issue.