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WSA admin account locked
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10-16-2019 01:35 AM
Hi All,
I'm trying to upgrade my WSA appliance (S380) and it is telling that "Only the admin user can perform a System Upgrade".
But my admin account is locked and I'm using others account with admin privilege.
I tried to unlock the admin account from these others account and the system is not allowing me.
How to fix this issue.
Best regards.
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10-17-2019 04:41 PM
Hello,
I would recommend you to open up a TAC ticket and the tac should be able to help you unlock the admin account.
Regards
Ash
