03-22-2016 03:47 PM
Can someone assist on how to get this fixed or what to do?
Solved! Go to Solution.
03-22-2016 04:58 PM
From the title advised that this is in hybrid mode which mean version 9.2.0 which still in Beta phase (if i'm not mistaken). Are you part of the Beta program?
The behaviour is a known defect of you do not have any feature keys that are present on the appliance for Anti-Malware engines prior to performing SSW (system setup wizard).
The Hybrid Beta Defect is CSCux80732 [Beta Feedback] Can't complete SSW for Hybrid Web when missing AV key.
The workaround for this is to add a feature key for at least 1 Anti-Malware engine prior to performing SSW.
03-22-2016 04:28 PM
Have you try different browser? such as chrome, etc
03-22-2016 04:41 PM
Yup, i tried chrome, IE, and firefox. Same result for all of them.
03-22-2016 04:58 PM
From the title advised that this is in hybrid mode which mean version 9.2.0 which still in Beta phase (if i'm not mistaken). Are you part of the Beta program?
The behaviour is a known defect of you do not have any feature keys that are present on the appliance for Anti-Malware engines prior to performing SSW (system setup wizard).
The Hybrid Beta Defect is CSCux80732 [Beta Feedback] Can't complete SSW for Hybrid Web when missing AV key.
The workaround for this is to add a feature key for at least 1 Anti-Malware engine prior to performing SSW.
03-23-2016 04:31 AM
Yup, I don't have the antivirus license. :-/ Thanks again!
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