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WSA Web security setup wizard in hybrid mode stops at security portion.

babiojd01
Level 1
Level 1

Can someone assist on how to get this fixed or what to do?

1 Accepted Solution

Accepted Solutions

From the title advised that this is in hybrid mode which mean version 9.2.0 which still in Beta phase (if i'm not mistaken). Are you part of the Beta program?

The behaviour is a known defect of you do not have any feature keys that are present on the appliance for Anti-Malware engines prior to performing SSW (system setup wizard).

The Hybrid Beta Defect is CSCux80732 [Beta Feedback] Can't complete SSW for Hybrid Web when missing AV key.

The workaround for this is to add a feature key for at least 1 Anti-Malware engine prior to performing SSW.

View solution in original post

4 Replies 4

Handy Putra
Cisco Employee
Cisco Employee

Have you try different browser? such as chrome, etc

Yup, i tried chrome, IE, and firefox. Same result for all of them.

From the title advised that this is in hybrid mode which mean version 9.2.0 which still in Beta phase (if i'm not mistaken). Are you part of the Beta program?

The behaviour is a known defect of you do not have any feature keys that are present on the appliance for Anti-Malware engines prior to performing SSW (system setup wizard).

The Hybrid Beta Defect is CSCux80732 [Beta Feedback] Can't complete SSW for Hybrid Web when missing AV key.

The workaround for this is to add a feature key for at least 1 Anti-Malware engine prior to performing SSW.

Yup, I don't have the antivirus license. :-/ Thanks again!