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Ask for help from breakout sessions is not received by all hosts

Vitto_t
Level 1
Level 1

This week I was co-host in a meeting where breakout sessions were used. There were 1 host and 4 co-hosts, but when participants from breakout sessions were sending requests for help, only the host and 2 cohost received them. I and another co-host never received a single request, even if we were in front of the app and the other hosts were not doing anything with their notifications, trying to see if we received them too. I was on Windows 10, while the other host with the same problem was on Mac. We were all using the Webex application, latest version. 
I suspect this is a bug, but let know if it is a known bug or whatever

1 Reply 1

Vitto_t
Level 1
Level 1

One year later the problems is still present, no news?